We're Here to Help

If you're having trouble with your website, experiencing issues with your Regal Creative webmail, or need help with your Regal-developed content management system, please use this tech support ticketing system.

We'll respond to all submissions within 24 hours.

How to Create a Support Ticket

1. Enter your FreshBooks username and password in the fields to the right and click "Log in."
2. After your FreshBooks account loads, click the "Support" tab.
3. Click the "New Ticket" button.
4. Enter a ticket subject, such as two or three words about your issue, in the "Subject" box.
5. Select "Tech Support" in the "Department" box (it is very important that you select the correct department to ensure a timely response).
6. Enter a longer description of your issue in the "Details" box.
7. Click "Submit" to send the ticket to Regal Creative.

Step-by-Step Video

This video illustrates the process of creating a support ticket, as described above. To view in high definition, click the "Vimeo" link in the lower right corner.